New-client commission rules
A new-client commission is a cut of the first booking a marketplace brings you. The rules differ on four points: the rate, the minimum, the cap, and what counts as “new”.
| Platform | Rate | Minimum | Cap | Applies to | Does not apply to |
|---|---|---|---|---|---|
| Fresha | 20% | $6 per client | — | A brand-new client who finds you in the Fresha marketplace | Returning clients: “No fee ever applies” |
| Booksy (Boost) | 30% | — | $100 | A Boost client’s first visit; Boost is opt-in and free to turn on | Clients who book you directly, without Boost |
| Mindbody | 20% | — | $30 | A first purchase the Mindbody app delivers that you “wouldn’t have received otherwise” | Your existing clients and your own bookings; other fees apply to promoted offers |
| Treatwell (GBP, + VAT) | 35% | No minimum | — | A new marketplace client’s first booking; “new” again after 365 days without a booking with you | Repeat clients and your own bookings: 0% |
| Salonized (EUR) | 35% | — | — | New Treatwell bookings, via its Treatwell add-on | Plus 2% on prepaid online bookings |
| Vagaro | conflict | — | — | US: none (Codersy). UK: 20% on a Marketplace or partner-channel first booking since 14 July 2026 | See the conflict ledger |
GlossGenius, Mangomint and Timely list no new-client commission on the pages we read; Timely says “No new client fees”. Square: none per third-party sources.
What the first-visit fee costs, by ticket size
| First-visit ticket | Fresha | Booksy Boost | Mindbody |
|---|---|---|---|
| $25 | $6.00 | $7.50 | $5.00 |
| $50 | $10.00 | $15.00 | $10.00 |
| $100 | $20.00 | $30.00 | $20.00 |
| $200 | $40.00 | $60.00 | $30.00 |
| $400 | $80.00 | $100.00 | $30.00 |
Arithmetic on the published rules, USD. Treatwell (GBP) is 35% with no minimum: a £60 first booking is £21 before VAT.
Questions
Does Fresha charge a commission on new clients?
Yes. Fresha’s pricing page lists a 20% one-time commission with a $6 minimum per new client from the marketplace, and no fee on returning clients (read 2026-11-10).
Which salon software has no new-client commission?
On the pages we read, GlossGenius, Mangomint and Timely list none, and Timely states “No new client fees”. Vagaro’s US position is disputed between sources; see the conflict ledger.
Up to 3 sponsored cards per page, always labelled Sponsored, never ranked. First 20 vendors: 30 days free. Planned prices & waitlist